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Entrepreneur Opens Business to Make a Difference in Queens

Home Care

This article first appeared in Queens Patch on May 23, 2018. It has been edited for publication here.

FRESH MEADOWS, NY – Local entrepreneur Xilin Zhang is fulfilling her dream of making a difference in the lives of Queens residents by opening a BrightStar Care homecare and medical staffing agency. This new business will provide a range of compassionate, person-centered care to people of all ages, from infants to seniors in the safety and comfort of their homes.

BrightStar Care of Fresh Meadows will offer a myriad of comprehensive services that meet the highest industry standards and will be dedicated to helping educate residents on the right questions to ask when searching for an in-home care provider for a loved one. In order to provide the highest standard of care possible, Zhang is looking to add to her current staff of 18 employees by bringing on additional CNAs, HHAs, RNs and PCAs.

After a career in the financial service industry, Zhang began volunteering in the health care space and was immediately attracted to the caring, people oriented nature of the industry which created a strong contrast to the business-focused working environment that she was used to. Through her volunteer work, Zhang began thinking about and planning to make the move to a more meaningful career that would not only positively impact her, but her family and community. When Zhang discovered the BrightStar Care franchise opportunity, she was immediately impressed with the business model and the corporate team and decided to invest in the brand.

“When it comes to proper care, whether its senior care or child care, my personal experience proved that quality and reliability of the agency and caregivers are top priority,” said Zhang. “I knew I wanted to work under a model that has been proved to be successful and puts quality above anything else – and that is truly what BrightStar Care does. I am excited to offer my community the same level of care that I would want for my own loved ones.”

BrightStar Care has conducted third-party research that shows that as families seek quality in-home care for their aging loved ones, the most important factors they consider include having a compassionate caregiver they can trust, somebody who understands the unique needs of their loved one, and having qualified, skilled medical professionals overseeing the care. However, the lack of clinical quality standards within the local and national private duty in-home care sector, combined with the public’s lack of knowledge of the industry, can make it challenging for local families confronted with the need for care or professionals looking to select a trustworthy service partner.

Read the original (unedited) article on Queens Patch.

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