For The Second Year In A Row, BrightStar Care Remains A Top Performer In The Senior Care Space
This article originally ran in Business Wire on January 31, 2019.
BrightStar Care, a national home care and medical staffing franchise with over 325 locations, earned more “Best of Home Care Awards” than any other provider for the second consecutive year from Home Care Pulse, a satisfaction research and quality assurance firm for the home care industry.
Each month, Home Care Pulse conducts live phone interviews with BrightStar Care clients and caregivers to gather unbiased feedback. Every year, Home Care Pulse compiles the results of these surveys to identify the home care industry’s top providers and employers, and this year, 171 BrightStar Care offices earned at least one of three awards:
- 30 BrightStar Care offices earned Leader in Excellence — given to select local home care agencies that continuously rank the very highest in 15 or more quality metrics. Leaders in Excellence are in the top 5-10 percent of home care providers participating in the Home Care Pulse® Satisfaction Management Program. These home care agencies have proven that they provide quality care in nearly every satisfaction category measured by Home Care Pulse.
- 129 BrightStar Care offices earned the Provider of Choice award by providing best-in-class quality care to clients. This recognition assures that the agency is trustworthy and has proven their ability to provide outstanding in-home care services. BrightStar Care continues to meet the highest standards in the in-home care industry by providing top-notch care and support.
- 98 BrightStar Care offices received the Employer of Choice honor, reinforcing BrightStar Care’s dedication to providing a positive environment to its care staff. From hiring and training to continuing education and beyond, BrightStar Care ensures they have the best caregivers in the industry, ready to deliver care and support to clients.
“We pride ourselves at BrightStar Care for delivering unparalleled care to all of our clients, along with providing a positive environment for all employees to continue pursuing their passions and career goals,” said Shelly Sun, CEO and founder of BrightStar Care. “It’s an honor to be recognized by Home Care Pulse, and we are thrilled to celebrate this success with all of our franchisees, team members, and highly skilled and compassionate nurses and caregivers who make our clients a priority each and every day.”
Earning recognition for its commitment to quality care is nothing new for BrightStar Care, who is the only national home care provider to earn the Enterprise Champion for Quality award from The Joint Commission for six consecutive years.