From Corporate Leaders to Devoted BrightStar Care Franchisees

After decades of leadership roles in global technology and healthcare organizations, Jeet and Shweta Shangari embarked on a deeply personal mission, opening their BrightStar Care location in Tewksbury, Massachusetts, in June 2025. With a service area covering Acton, Andover, North Andover, Tewksbury, Lowell, Chelmsford, Billerica, Westford, Dracut, and surrounding communities, their new location provides compassionate care and dependable support to local families.

Professional Expertise, Personal Mission

Jeet spent over 20 years in the tech industry, leading global teams at Amazon, IBM, and Oracle. With a Master’s from Boston University, he has extensive experience scaling high-impact systems and operations. Despite his technology background, Jeet always felt called toward meaningful, service-oriented work.

“As Head of Operations and Branch Manager at our BrightStar Care location, I’ve transitioned into healthcare to make a real difference, especially for seniors and families in our local community,” said Jeet. “I’m proud to lead a team of dedicated RNs, LPNs, CNAs, PTs, and caregivers committed to delivering compassionate, high-quality care. Our goal is to deliver the best quality care possible to everyone we serve, this has already started to show in our 5-star reviews on Google. We constantly monitor client’s and employee’s Net Promoter Score to ensure we can retain both for long term success of the business.”

Shweta has over 18 years of experience in healthcare, IT, biotech, pharmaceuticals, HR, sales, and digital marketing. She holds a Master’s degree in Life Sciences and has completed several IT and technology-related training and certifications. She started her career working in hospitals and labs, where she saw the real struggles families face. With her background in both healthcare and technology, Shweta understands how to bring the two together to help improve care and support.

“After my own difficult experience recovering from major surgery without nearby family support, I realized how critical dependable home care truly is,” Shweta explained. “That was the spark that inspired us to create something meaningful in healthcare.” At BrightStar Care, Shweta leads marketing, client relationships, and recruitment—focusing on hiring the right people, from RNs and LPNs to CNAs, caregivers, and office staff. She is committed to building a compassionate and reliable team.

Choosing BrightStar Care

Jeet and Shweta carefully evaluated various franchise opportunities and healthcare agencies, ultimately selecting BrightStar Care because of our strong national reputation, comprehensive care model, and unwavering commitment to quality.

“The RN oversight of every case, Joint Commission Accreditation, and robust national infrastructure immediately set BrightStar Care apart,” Jeet shared. “These were critical factors, both for business and client care. It wasn’t just a business opportunity, it felt like a calling.”

The extensive support BrightStar Care provides franchisees helped Jeet and Shweta launch confidently and hit the ground running.

“BrightStar Care’s support has been phenomenal. From training and operational guidance to clinical protocols and compliance, they’ve walked with us every step of the way,” Shweta emphasized. “We can fully focus on what matters most: caring for people.”

Launching with Purpose, Planning for Growth

Since opening in June 2025, Jeet and Shweta have prioritized building a compassionate, dependable team, forming strong community partnerships, and delivering consistent, quality care. Their longer-term goals include expansion into medical staffing and other care areas to further support their communities.

“Our vision is to ease the stress and uncertainty that health challenges often bring, for both clients and their loved ones,” Jeet explained. “We’re dedicated to building trust and bringing comfort to every family we serve.”

Meaningful Impact Every Day

For Jeet and Shweta, owning their BrightStar Care location is deeply rewarding. It’s about more than simply providing care, it’s about offering comfort, dignity, and human connection.

“The best moments are when clients say, ‘You helped me through my toughest time,’ or ‘You’re a godsend,’” said Shweta. “Families tell us they finally feel at peace knowing their loved ones are safe and cared for. That makes all the hard work worthwhile.”

The husband-and-wife team feels honored to run a business aligned with their hearts and values. “This isn’t just a business for us, it comes from the heart,” Jeet added. “We treat every client as we would our own family. Making a difference, one life at a time, that’s our purpose.”

Interested in owning a rewarding franchise that positively impacts your community? Contact us today to learn more about investing in your own BrightStar Care franchise.