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Franchise Owners Give High Praise to BrightStar Care in Franchise Business Review

Author: BrightStar Care® Franchising
Top Franchises 2019 Satisfaction Award logo with a white star in front of a red background

BrightStar Care® is changing the way seniors and dependents receive in-home care around the country. But we are also changing the way entrepreneurs can build their own futures through a successful franchise venture. Our brand is committed to supporting our franchise owners just as much as their business supports their local clients.

In recognition of our dedication to franchise owner support and growing our brand, BrightStar Care was recently listed as a Top Senior Care Franchise by Franchise Business Review (FBR). Our franchise owners were asked to complete an independent survey by FBR to share how they felt about being part of this franchise brand. The survey was sent to all franchisees, and more than 60% responded, which is quite a significant portion compared to a typical response pool. All responses were also collected anonymously, giving people a chance to genuinely express themselves.

The FBR survey asked 33 questions to gauge how satisfied and supported our franchise owners feel. Each question is scored from 1 to 5, and we are happy to say that all of our key responses averaged at 4 or greater!

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The Franchise Business Review benchmark prompts and responses were:

  • “I enjoy being part of this organization.”
    4.3 average franchisee rating (strongly agree)
  • “I respect my franchisor.”
    4.2 average franchisee rating (strongly agree)
  • “I would recommend this franchise to others.”
    4.2 average franchisee rating (strongly agree)
  • “Senior management promotes a clear vision for the company.”
    4.1 average franchisee rating (strongly agree)
  • “There is a promising long-term growth opportunity for my business.”
    4.0 average franchisee rating (strongly agree)

Although we do not know which franchise owners responded to the Franchise Business Review prompt, or how they each responded, we still want to wish everyone who did participate and shared their thoughts and feelings. It is a huge honor to be recognized as an FBR Top Senior Care Franchise. Yet it is an even greater honor to see such overwhelmingly positive feedback from our franchise owners who feel like family to us. We promise to continue leading this brand and supporting our franchise owners for years to come with the same focus, dedication, and care that have earned us this recent recognition!

Join the BrightStar Care Family Today

With so many of our franchise owners giving us such high praise in Franchise Business Review, you might be wondering if you should be part of the BrightStar Care family. Our markets know us as a franchise with strong brand awareness, great technology and support, and a scalable business model that gives franchise owners real prospects for growth. In other words, we think we should be your first choice for a home health care franchising opportunity, too!

Do you want to learn more about BrightStar Care? Download our free eBook here!

Become a BrightStar Care® Franchisee

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