BrightStar Care Honored as Sole Recipient of 2014 Enterprise Champion for Quality Award
The Joint Commission’s Enterprise Champion for Quality award for the second consecutive year. The Joint Commission, the oldest and largest nationally recognized health care quality standards organization, acknowledged BrightStar Care’s efforts to promote high quality health care services by its franchises through Joint Commission accreditation.
The prestigious distinction is awarded to select franchisor organizations with a proven commitment to the highest level of quality and safety, and continues to set BrightStar Care apart as a quality-focused care provider. BrightStar Care is not only one of the charter recipients of the award but also holds the distinction of being one of only two franchises to receive the award since its inception in 2013.
To keep in-home health care agencies performing to the highest possible standards, The Enterprise Champion for Quality award carries unique eligibility requirements. For example, in order to receive the award, the franchisor must demonstrate that at least 95 percent of their eligible franchises are accredited and in good standing. “With more than 250 BrightStar Care locations nationwide, we pride ourselves on our consistency and commitment to quality care at all levels of our organization,” remarked Sharon Roth Maguire, MS, RN, GNP-BC, Chief Clinical Quality Officer for BrightStar Care.
“We are honored to be recognized for the second year in a row by The Joint Commission,” Roth Maguire added. “To be acknowledged for our efforts by this prestigious accrediting body is not only a great honor for us, but also should provide our clients with additional peace of mind that they are in the very best of hands. We are proud of our franchisees and their teams’ commitment to attaining and maintaining Joint Commission accreditation. As health care organizations become more focused on high-quality, cost-effective, outcome-based care, it is more important than ever for us to align ourselves with an organization like The Joint Commission.”
“The Joint Commission applauds the efforts of BrightStar Care to promote quality-focused home care,” said Margherita C. Labson, RN, executive director, Home Care Accreditation Program, The Joint Commission. “Through the Enterprise Champion for Quality award, BrightStar Care has distinguished itself among others as being committed to delivering a higher standard of care.”
To meet the strict requirements of The Joint Commission, BrightStar Care created models in place to ensure continuity of care across its franchise system. For example, the franchisor creates templates of policies and procedures, integrates The Joint Commission’s standards into training materials and conducts regular “mock evaluations” to help franchisees uphold standards. BrightStar Care also provides seminars, conference calls and additional resources to franchise owners throughout the year to help them remain compliant with the standards.